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Returns & Exchanges
At EQUALSTWO, we want you to feel confident in your beauty routine. If a product isn’t the perfect fit for your skin, you can return it within 30 days of purchase for a full refund or exchange.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process.
2
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all safety seals are intact for non-defective returns.
3
Ship It Back
Print your prepaid shipping label provided via email and drop the package off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the items, we will process your refund to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing