✨ New Arrivals Just Dropped!Explore

Returns & Exchanges

At EQUALSTWO, we want you to feel confident in your beauty routine. If a product isn’t the perfect fit for your skin, you can return it within 30 days of purchase for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to start the process.

2

Prepare Your Package

Carefully pack the items in their original packaging, ensuring all safety seals are intact for non-defective returns.

3

Ship It Back

Print your prepaid shipping label provided via email and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the items, we will process your refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing